Why my account says suspended

I'm sorry if this came across twice. But im so confuded as to why my account is suspended. I had to change the password because I thought my forms where acting crazy but now I get this error. See screenshot

We would like to apologize for any inconvenience. However, I checked and I have not found any account linked to the email address you are contacting us from.

Perhaps you can provide us the username of your account and/or the link to the form in your screenshot.

We will wait for your response.