Product list>Invoice: Tax text is not updated when editing the invoice PDF

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    cheyenneonqueue
    Asked on March 28, 2021 at 04:52 PM

    Hi,

    I've been trying to change the tax field in the payment section to say GST on the when completed but it says Tax even when I've selected to change it in the form. It did it once and never again has it said GST or anything that I type. I've called it a few names and they always change in the form build but not the final product online or in the invoice... Always tax.

    Please Help

    Cheers John

    Screenshot
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    roneet
    Answered on March 28, 2021 at 10:37 PM

    Could you please add the product field once again on your Invoice:

    1616985394_60613d320631f_888888888.gif

    Let us know how it goes.

    Thanks.

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    cheyenneonqueue
    Answered on March 28, 2021 at 11:30 PM

    I created a new form and it still didn't work.. It appears as though you need to try and edit it on the form and not in the fields that come up when you want to edit it

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    roneet
    Answered on March 28, 2021 at 11:32 PM

    Can we try on your invoice adding the product field once again?

    Thanks.

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    cheyenneonqueue
    Answered on March 28, 2021 at 11:48 PM

    No it's not showing up, just show as "tax" on the invoice. I have even resubmitted a new form to check. The form showed The correct details but the invoice will not.

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    Richie_P
    Answered on March 29, 2021 at 07:12 AM

    I have been testing my sample form invoice and I am able to replicate the issue at my end.

    firefox_9s35Lp5z1t.png

    It seems the Tax text on the form is not replicated on the invoice PDF.

    I have forwarded the issue to our back-end team for further investigation.

    Once we have updates, you will be notified at this support ticket.