Explain to me how to open encrypted email from JotForm

I logged into Jotform and email is not in my cache (zero- though I have received 2 emails at my address).

Your tutorials are of no use on this question.

I do not want to send anything; just open what was sent to me

I've already spent almost an hour on this.

cvb

Hello,

I checked your account and you do not have a form. Unfortunately, only the form owner can decrypt the encrypted data. May we know what form are you referring to?

We'll wait for your response. Thank you!

This is a copy of the form:
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| Pharmax COVID-19 Vaccine Registration Form |
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| Name |  Hidden to protect your privacy |
| Birth Date |  Hidden to protect your privacy |
| Email |  Hidden to protect your privacy |
| Phone Number |  Hidden to protect your privacy |
| Address |  Hidden to protect your privacy |
| Please choose your preferred Pharmax Pharmacy location (some locations might have temporarily stopped taking names due to size of waitlist) |  Hidden to protect your privacy |
| Please indicate your Phase of the COVID vaccine distribution as defined above. You can click the link for more info from the State of Missouri. |  Hidden to protect your privacy |
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| Now create your own JotForm - It’s free! | Create a JotForm |
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Free Online Form Builder & Form Creator | JotForm
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On Monday, March 29, 2021, 06:24:16 PM CDT, JotForm wrote:

New response received#yiv1633994119 p img {max-width:100%;} A new response has been received: Answered by VincentJay

Hello,
I checked your account and you donot have a form. Unfortunately, only the form owner can decrypt the encrypteddata. May we know what form are you referring to?
We'll wait for yourresponse. Thank you!
View this thread on browser » Unsubscribe Thread 1617060255
...

Hello,

Are you the form owner?

It looks like HIPAA email content. To show the data, you need to update the form fields and change it to unprotected. Here's a guide that you can check and follow: https://www.jotform.com/help/518-how-to-set-phi-fields-on-your-forms