'Sorry! Only one entry is allowed' error

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    burnz8787
    Asked on March 29, 2021 at 02:09 PM

    I'm interested in using your services moving forward. I tried to build a form. When I go to complete the form I am getting the screen shot below. (form name application)


    I would like to use the the documents unlimited if I were to pay for them is that possible.


    Is it also possible to have an account with 5 users with different logins to see their own forms?


    Also is it possible to include a signature certificate on the application I created?

    Screenshot
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    Jessica_H
    Answered on March 29, 2021 at 09:37 PM

    Hi burnz8787, thank you for reaching us.

    The error usually happens when you check the Unique Submission feature, which will automatically reject submissions from the same cookies or IP address.

    1617068033_606280012b513_

    Kindly disable the settings from Settings > Form Settings > Show More Option and scroll down to find Unique Submission.


    I would like to use the the documents unlimited if I were to pay for them is that possible.

    Could you kindly elaborate on the 'document' you are referring to?


    Is it also possible to have an account with 5 users with different logins to see their own forms?

    This feature is known as sub-user within JotForm. However, it is only available for Jotform Enterprise. You may want to take a look at our Enterprise page if you are interested to have sub-users. You may also consider contacting our dedicated Jotform Enterprise's customer support as well.


    Also is it possible to include a signature certificate on the application I created?

    It is possible. You simply need to add an E-Signature widget.

    Let us know if you have other questions.