- mrmaxo3000Asked on December 07, 2013 at 06:33 PM
I love your site, and am using it for numerous forms on my site eg: shown below
I am using two pages on my form, and when I try to use the form, and forget to fill in a box, the reminders pop up, and as they do this, the iframe height is not large enough and so it blocks out the Next button!
I hae tried to manually change the height of the iframe, but it does nothing!
- JotForm SupportabajanAnswered on December 07, 2013 at 06:53 PM
Thanks for your compliments about our product, Max.
Now, after thinking about the situation at hand a bit, it occurred to me that the user wouldn't be allowed to advance to the next page even if the "Next" button could be seen. The required fields must be completed and once they're completed, the error messages will vanish, allowing the button to come into view again. (If you were to go to the form's own URL and click the "Next" button without completing the required questions, the form won't advance to the next page.)
- mrmaxo3000Answered on December 07, 2013 at 07:09 PM
I have to say your customer service is excellent! And btw yoru pricing startegy is clever, and appealing, so well done on that too!
One thing while you are here...when are your forms going to support repsonsive designs? Or at least have a mobile format? Would be REALLY great!
- JotForm SupportWelvinAnswered on December 08, 2013 at 12:20 AM
Thanks for the feedback. That's greatly appreciated.
Our forms would work with mobile devices, but we recommend using the default form formatting. Well, I can say that some may look different but we can help you tweak the form to make it good or more responsive with mobile devices. Adding custom CSS codes to the form is one of the commonly used feature in Jotform for customizing forms. Guide here: How to Inject Custom CSS Codes.