- aclarke5Asked on June 14, 2011 at 08:16 AM
I have a contact us form. Someone recently sent me a huge amount of text, along with some links to websites. I want to limit the amount and type of stuff people send me. Is there a way to limit the submission so it is text only with a maximum number of characters (for example 500)?
- JotForm SupportabajanAnswered on June 14, 2011 at 08:46 AM
Thanks for asking. This can most certainly be done. Here's how:
1. Load the form in question into the form builder/editor
2. If it's a text area whose input you wish to limit, click it and then click the Entry Limit button
3. Select if you want to limit the input according to the number of words or letters (more specifically, alphanumeric characters)
4. Below shows what to do if you want to limit the number of characters to 500:
5. Click "OK" and save the form
That's it. Your users will now get feedback via a little counter under the text area informing them of how many characters (or words, if that was the unit you had chosen by which to limit input) are left. The example shows what to do in the case of text areas. To limit the number of characters in text boxes, click the Max Size button:
Entries in text boxes can only be limited by character and no feedback is provided to the user. Additionally, text areas with input limits attached will allow users to enter more characters than indicated (albeit with a warning) but the form cannot be submitted unless the extra characters are removed. On the other hand, a text box with a limit imposed will not allow entry of extra characters in the first place. However, it should be borne in mind that tech savvy individuals can easily circumvent these restrictions.
Should you require further assistance with this or any other aspect of our product, please feel free to ask. Our team will be glad to help in whatever way we can.
- JotForm SupportabajanAnswered on June 14, 2011 at 08:55 PM
UPDATE: Aclarke5, this thread explains a method to prevent users from entering more than the set limit in text areas.