What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Widgets don¡t work when using https mode

    Asked by berkshirespeech on December 09, 2013 at 08:07 AM

    After placing lots of new widgets in our forms we discovered that, according to JotForm support, "some new widgets do not work with secure forms."  This caused incredible frustration with two of our clients who tried over and over to submit forms after filling them out correctly.  JotForm should indicate which widgets work with secure forms and which do not.

  • Profile Image

    Answered by EliezerN on December 09, 2013 at 09:23 AM

    We deeply apologize for the inconveniences this may have caused.

    Our widgets currently don't support the https, so, if you are using the secure mode, that's why your widget is not working. But, now I have forwarded your concern to our next level support so that they can find a prompt solution to this problem.

    You will get the notification via this thread when this is fixed.


  • Profile Image
    JotForm Support

    Answered by mdikici on December 09, 2013 at 10:16 AM

    Can you tell me which one your https forms not working? We revised all widgets to work in secure forms, hovewer your old forms including widgets need to be rebuild