The images in my product list can't be enlarged

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    emilyallrights
    Asked on March 31, 2021 at 06:17 AM

    Hello,

    I have a problem with the images in the product list in my form https://form.jotform.com/201602809127348. I have uploaded a couple of images for most products. Yesterday, I discovered that it isn't possible for my customers to click on the images anymore, neither to enlarge them, nor to scroll from one image to another. This hasn't been an issue before. Would appreciate your help with this!

    Best regards,

    Emily

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    Lorenz_A
    Answered on March 31, 2021 at 09:52 AM

    Hi there,

    I checked your form, and I'm getting the same behavior. I'm not able to preview/zoom the product's image on your form.

    You have quite some products on your form, with uploaded images on them, your form is loading really slow, which could be causing the issue, as it still trying to render all the uploaded images.

    If possible, kindly lessen the uploaded images on your products, or you may try optimizing or compressing the image first before uploading them.

    I have cleared your form's cache also, as a precaution.

    Please give it a try and let us know how it goes.