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A second Captcha is appearingAsked by Jonas on December 09, 2013 at 10:34 AM
For whatwever reason a second page opens up with a new CAPTCHA input request even though the first one was entered correctly form the form itself.
The second one opens in a new window and after that is entered the redirect to the tank you page comes up??
Your website homepage consists of a few Jotform Forms. Which one isn't working? Please try iFrame Method: Getting the Form iFrame Code and update us here if the issue still persists.
The form mentioned is the one on the home page.
First form on the left.
Did you mean in the first form on the right? I tested it and I was able to reproduce the issue:
However, I also tested the standalone version of your form and at this time it worked correctly, it didn't open a new window with a second captcha, but the Thank You page.
So, it could be that a script conflict is happening between your form and your website. To resolve this issue kindly re-embed your form using the iFrame code at this time, that should fix it: Getting the form iframe code
Inform us if you need further assistance.
Yes that is the one...
JotForm Support Manager
Please follow Eliezer's instructions the second captcha is being triggered by a conflict with other libraries call in your page and this should be resolved by getting the form iframe code