What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving Autoresponder on quiz form

    Asked by quanark on December 09, 2013 at 10:56 AM

    Hello,

    We have a problem with our form of Quiz, the candidates don`t receive any answer after they fill the data.

    Could you assist to fix this issue?
    problem autoresponder email alerts
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    JotForm Support

    Answered by ardy0689 on December 09, 2013 at 12:02 PM

    We apologize for this inconvenience. As what I can understand did you mean that your form users are not receiving any email confirmations after form submissions?.

    If that is the problem, I have checked your to forms and I can only see Notification template and I can not see any Autoresponder template on both forms. If these are not the form you mentioned. Please give us the form URL so that we can investigate on it.

     

    Please refer to this user guide Creating a Form Autoresponder

     

    If this is not the issue, are you having problems on calculations on fields? Please let us know by giving the form URL so that we can assist you immediately. Thank you