Not receiving Autoresponder on quiz form

  • Profile Image
    quanark
    Asked on December 09, 2013 at 10:56 AM

    Hello,

    We have a problem with our form of Quiz, the candidates don`t receive any answer after they fill the data.

    Could you assist to fix this issue?
  • Profile Image
    ardy0689
    Answered on December 09, 2013 at 12:02 PM

    We apologize for this inconvenience. As what I can understand did you mean that your form users are not receiving any email confirmations after form submissions?.

    If that is the problem, I have checked your to forms and I can only see Notification template and I can not see any Autoresponder template on both forms. If these are not the form you mentioned. Please give us the form URL so that we can investigate on it.

     

    Please refer to this user guide Creating a Form Autoresponder

     

    If this is not the issue, are you having problems on calculations on fields? Please let us know by giving the form URL so that we can assist you immediately. Thank you