What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I changed the form and lost the answers already made

    Asked by fontes3 on December 09, 2013 at 11:31 AM
     
    Good afternoon,

    I created a form and have made available to users. I received several responses.

    But I had to change it fomulario and noticed I missed those old answers.

    How do I recover them?

    Thank you.
    div
  • Profile Image
    JotForm Support

    Answered by KadeJM on December 09, 2013 at 12:44 PM

    Hi and thank you for providing us with that information. I checked your account and currently I am only seeing one form " http://jotform.co/form/33384944349869 ". Is this the one that you changed? Or? Can you please confirm this? I checked on this form and I see that you currently have a total of 38 Submissions with 26 New.

    Do you happen to have any idea of which ones are missing? If you have done anything to delete them or even the form they were on then unfortunately I'm not so sure that we would be able to recover them.

    I also checked what looks to be a form that was associated with this thread of yours but that one is currently showing up as deleted.