What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Subscription

    Asked by JEDesautels on December 09, 2013 at 05:32 PM

    How can I cancel my premium subscription?

    Thank you

    cancel subscription premium subscription
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    JotForm Support

    Answered by KadeJM on December 09, 2013 at 06:32 PM

    I have gone ahead and cancelled your Subscription Plan for you. If you wish to do this yourself in the future you can do so by going to My Account   >   Billing  >   Click on Free Plan   >   Cancel Subscription. You will now note that if you go there now it says that you are scheduled to be Downgraded to the Free Plan on 12/17/13.