What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the payment limit on Premium Membership?

    Asked by amberantonelli on December 10, 2013 at 12:38 PM

    I understand that the free plan allows only 10 payments submissions.

    Question 1: Is it 10 total, or 10 per month?

    Question 2: If I upgrade to the premium membership, what is the payment limit on that plan? The pricing page is unclear. Thank you.

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    JotForm Support

    Answered by EltonCris on December 10, 2013 at 03:01 PM


    That's per month and the count is based on the total submissions of your forms for the month. Submissions counter automatically resets to zero every first day of the following month. For example, next reset will be on January 01, 2014. (That's new year!) :)

    Premium plan limits are:

    1,000 Submissions

    1,000 SSL Secure Submissions

    1,000 Payment Submissions

    10 GB Upload Space

    Submissions limits are all per month. They'd reset automatically on the first day of the following month as mentioned above.

    If you have further questions related to this, let us know here, otherwise feel free to open a new thread.