What happens when you reached your account limits?

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    Asked on December 10, 2013 at 01:40 PM
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    Answered on December 10, 2013 at 04:10 PM

    Your forms will be temporarily disabled when you reached any of your limits for the month. Your form will be replaced with the quota error message (see image below) so it will not accept submissions any longer.

    You have to subscribe to any of our paid plans to avoid interruption of the service. However, if you do not wish to upgrade, you have to wait until your submissions counter resets to zero which happens every first day of the following month. Example, next reset will be on January 01, 2014.

    Let us know here if you have further questions about this matter. Best Regards!

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    Answered on December 10, 2013 at 06:59 PM


    If you have replied via email, please post it to this thread instead: http://www.jotform.com/answers/301222 so we can assist you further if that's a question.

    For some reason, we can't view your last reply here.

    Thank you!