What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iPhone Jotform with INK capture image question

    Asked by primeinc on December 10, 2013 at 04:23 PM

    When I initially published my form, I included Ink integration so that I could upload photos from mobile devices.

    I can still capture photos from Android; however I no longer seem to be able to capture images from Apple devices.  When I select said option, I can only choose from the Camera Roll.

    Is this a change with Ink, with Jotform, or with Apple?

    I apologize if this has been asked before.  I am running into difficulties searching these forums.

    Page URL:
    http://form.primeinc.com/form/31485165790157

    JotForm Mobile Android select
  • Profile Image
    JotForm Support

    Answered by jonathan on December 10, 2013 at 06:23 PM

    Hi,

    I was able to test and upload photo using the Ink filepicker in your form http://form.primeinc.com/form/31485165790157 using an Iphone emulator

     

    To upload file in Ink filepicker dialog, click on the "Pick From" button on top and just select the source of your file to upload.

     

    Please inform us if you are still having issues.

    Thanks.