iPhone Jotform with INK capture image question

  • Profile Image
    primeinc
    Asked on December 10, 2013 at 04:23 PM

    When I initially published my form, I included Ink integration so that I could upload photos from mobile devices.

    I can still capture photos from Android; however I no longer seem to be able to capture images from Apple devices.  When I select said option, I can only choose from the Camera Roll.

    Is this a change with Ink, with Jotform, or with Apple?

    I apologize if this has been asked before.  I am running into difficulties searching these forums.

  • Profile Image
    jonathan
    Answered on December 10, 2013 at 06:23 PM

    Hi,

    I was able to test and upload photo using the Ink filepicker in your form http://form.primeinc.com/form/31485165790157 using an Iphone emulator

     

    To upload file in Ink filepicker dialog, click on the "Pick From" button on top and just select the source of your file to upload.

     

    Please inform us if you are still having issues.

    Thanks.