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    Can not generate excel file for mackbook

    Asked by atomiko1 on December 11, 2013 at 12:30 AM

    i can't generate excel file of this form http://www.jotform.com//?formID=33328497257868 and i have other forms and i have no problem generating excel file

     

    Aaron Guzman

    Page URL:
    http://www.jotform.com//?formID=33328497257868

    excel JotForm problem www
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    JotForm Support

    Answered by EltonCris on December 11, 2013 at 04:36 AM

    Hi Aaron,

    Please try it again. It should now be fine.

    There was an unknown character on one of your submissions entry which is unreadable by MS excel applications that's why you are prompted with an error. I have now removed it to prevent this problem.

    I am referring to this character.

    Thanks!