Upon editing a submission IMG and UPLOAD link on email body will dissappear

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    Wtfuck
    Asked on December 11, 2013 at 06:32 AM

    Hello,

    When i want to edit a soumission on jotform, The mail don't display the Picture and the link for downloading

    Check my screen

     

    Need to fix it ASAP*

    Thanks

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    Jeanette
    Answered on December 11, 2013 at 11:42 AM

    Thanks for reporting this to us. I found the root of the problem

    It happens when you add the tag to display the image in your email message, if you just leave {photo} it will display the link correctly upon editing a submission


     

    So I've opened a ticket to be forwarded to our developers.  Hopefully it will be fixed soon

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    Wtfuck
    Answered on December 13, 2013 at 04:21 AM

    Do you have some news ?

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    KadeJM
    Answered on December 13, 2013 at 09:34 AM

    I am sorry to say that at the moment there is no update about this yet. We have the thread marked as Important and it is also currently assigned to someone on the Development Team. I believe that it probably has not been reached yet but I know it will be before long so I would like to kindly ask you for some more patience with this matter if you'll allow us a little more time.

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    Wtfuck
    Answered on December 24, 2013 at 01:23 PM

    News ??

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    Mike_T
    Answered on December 24, 2013 at 02:31 PM

    The problem seems to be related to Multiple Upload fields on the custom Email Notifications. The ticket is still open, so we will need to wait for updates from our Development Team.

    As a workaround, you can try to use Single Upload fields.

    Thank you for your patience.

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    Wtfuck
    Answered on January 07, 2014 at 04:38 PM

    What's up ?

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    Mike_T
    Answered on January 07, 2014 at 06:03 PM

    We do not have any updates as of this time. The ticket is open, so it is still in Developer's queue. We will update this thread once we have any news. We are sorry for the delay.

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    liyam
    Answered on October 24, 2014 at 10:43 PM

    We apologize for this delayed update, Wtfuck.  The problem is now fixed.  If you find further issues with your forms, like as usual, please do not hesitate to let us know.  We'll be more than happy to address your concerns.

    Thanks for your patience and we apologize for this inconvenience.

    -Liyam

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    Wtfuck
    Answered on October 25, 2014 at 09:11 AM

    Thank you Liyam !

    Hope you will fix quickly the other Bug/Feature ! :p

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    Jan
    Answered on October 25, 2014 at 05:50 PM

    Hi,

    We are glad to hear that liyam already fixed your issue. Let us know if you need further assistance.

    Thank you for using JotForm.