What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is getting cut off - How can this be fixed?

    Asked by slowfood on December 11, 2013 at 09:27 AM

    If you scroll down to the bottom of the form, you will see how it's getting cut off: http://jotform.co/form/33386440108855

    It's getting cut at the Payment options. I've tried viewing it on different browsers, and still get the same problem.

    Page URL:
    http://jotform.co/form/33386440108855

    Screenshot
    JotForm problem payment options different
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    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 11:45 AM

    Thanks for contacting us. Unfortunately, I failed to investigate the form in question and it seems to be deleted. If this is not the correct form http://jotform.co/form/33386440108855 please provide us with the correct one.

    For the meantime, when you encounter forms getting cut off, the usual fix is to embed the form using the iFrame embed code and adjusting the height manually.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/33386440108855" frameborder="0" style="width:100%; height:2073px; border:none;" scrolling="no"></iframe>

    The above embed code is just an example.

    If you need further assistance, please do not hesitate to ask or kindly open up a new thread for a different inquiry. Thank you