What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal API Update

    Asked by commercialkings on December 11, 2013 at 10:43 AM

    I got an email last night from Paypal about having to upgrade API Endpoints. And then this morning I saw in my history that my PAYPAL API on jot form was updated last night after that email from paypal was sent out. Did you guys already do the paypal update for me?

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    JotForm Support

    Answered by ardy0689 on December 11, 2013 at 12:45 PM

    Thanks for contacting us. Is this the notification that you received from Paypal?


    Please let us know if this is the Paypal announcement that you mentioned so that I can forward this to our higher management. Thank you

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    Answered by commercialkings on December 11, 2013 at 12:53 PM
    Yes! this is the notification I received!
    *A Service of PROMO-NATION LIVE*
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    JotForm Support

    Answered by Mike_T on December 11, 2013 at 03:13 PM

    Thank you for your confirmation. We have escalated it to our Development Team. You do not need to update anything on your side, our developers will update the integration if necessary.

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    JotForm Support

    Answered by NeilVicente on February 05, 2014 at 05:30 AM


    I have just gone through Paypal's notice, and I'd like to let you know that our integration with them will not be affected by the upgrade at all.

    Your payment forms should continue to work perfectly.