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    How to see bounces of conditional email notifications

    Asked by bwhcvwellness on December 11, 2013 at 01:52 PM

    can i see emails that are sent based on conditions of the form?

    conditional email email email notifications Emails
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    JotForm Support

    Answered by Mike_T on December 11, 2013 at 03:56 PM

    Thank you for contacting us.

    Yes, we can do this with conditional logic on forms. You will need to use 'Send an e-mail after submission' conditions:

    Example:

    If you need any further assistance, please let us know.

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    Answered by elle_steiner on December 11, 2013 at 04:27 PM

    Thank you! I do know how to set up the conditions to email users. What my question is though, is can I see the emails that have been sent to see if they have bounced back to the sender, been undeliverable, etc? 

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    JotForm Support

    Answered by Mike_T on December 11, 2013 at 06:05 PM

    I am sorry for misunderstanding. There is no way to check the mail logs and bounces from your side. However, we can check the email addresses against our bounced list. Also, we can check and provide the mail logs per request.

    If you have a list of email addresses, we can check them one by one against our bounced list. Thank you.