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  • Profile Image

    Form script hangs up

    Asked by peachic on December 12, 2013 at 12:00 AM

    It appears to have a new conflict with our secure page settings. When I removed the secure setting, submit went to PayPal as it should. Has there been some recent change to jotforms that has resulted in this issue?

    jsform/2073626183

    Page URL:
    http://www.peachic.com/grant/peachic-grant-application/

    form script jsform settings
  • Profile Image

    Answered by Cesar on December 12, 2013 at 12:38 AM

    I have tested the stand-alone version of the form through its URL and it goes to the paypal form:

    https://secure.jotform.com/form/2073626183

    This is a screencast of the stand-alone form test.

     

    I do see that on your code the form is referreing to url: 

    http://secure.jotform.com/form/2073626183

    which should be:

    http://form.jotform.com/form/2073626183 for unsecured forms.

    https://secure.jotform.com/form/2073626183 for secured forms.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22110_sslshould.png

     

    I would suggest to remove the current form embedded to your site and re-embed the script using the secure form as mentiond on your earlier thread:

     

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22109_secureform.png

    If you do need further support, do let us know. Thank you.

     

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