What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot form not working properly

    Asked by Pratik CHoudhary on December 12, 2013 at 12:47 AM

    We had recently renewed our subscription but despite that we are unable to submit and work on forms.

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    JotForm Support

    Answered by EltonCris on December 12, 2013 at 02:50 AM

    Hi Pratik,

    We are truly sorry to hear that.

    For us to investigate the problem and assist you better, please provide more details about the problem including the form URL in which the problem occurs. If you have embedded the form, we would appreciate if you could share to us the website URL so we can check it on your browser.

    We'll be looking forward to your reply.

    Regards!