What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Another email problem - submissions and test emails not received

    Asked by elcampanil on June 22, 2010 at 09:35 AM
    Here is the url of one of them http://www.jotform.com/page.php?p=submissions&formID=1613932128This just started a few days agoService provider is Comcast.Anything specific I can ask them ?Thank you
  • Profile Image
    JotForm Founder

    Answered by aytekin on June 22, 2010 at 09:56 AM
    We had made some changes last week on our servers last week. That might have caused it. Let me try couple of things and let's see if it will start working for you tomorrow.