What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JavaScript Error

    Asked by eilonreshef on June 15, 2011 at 12:11 PM

    We're receiving a JavaScript error in IE8

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
    Timestamp: Wed, 15 Jun 2011 16:08:50 UTC

    Message: 'handler' is null or not an object
    Line: 547
    Char: 42
    Code: 0
    URI: http://www.jotform.com/min/g=feedback

    Form #: "11652649256"

    implemented as a Feedback


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    JotForm Support

    Answered by NeilVicente on June 15, 2011 at 07:20 PM


    That error generally happens for a couple of reasons but I am not sure how we can find out what the reason is if we can't even visualize and see the source codes. I think it'd be really nice if you can share us the url to the page where the form is embedded.  That way we can do further testing and come up with an appropriate solution.