JavaScript Error

  • Profile Image
    Asked on June 15, 2011 at 12:11 PM

    We're receiving a JavaScript error in IE8

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
    Timestamp: Wed, 15 Jun 2011 16:08:50 UTC

    Message: 'handler' is null or not an object
    Line: 547
    Char: 42
    Code: 0

    Form #: "11652649256"

    implemented as a Feedback


  • Profile Image
    Answered on June 15, 2011 at 07:20 PM


    That error generally happens for a couple of reasons but I am not sure how we can find out what the reason is if we can't even visualize and see the source codes. I think it'd be really nice if you can share us the url to the page where the form is embedded.  That way we can do further testing and come up with an appropriate solution.