Where is password box?

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    Asked on December 12, 2013 at 08:42 AM
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    Answered on December 12, 2013 at 12:31 PM


    The password field has been removed from the form builder. A lot of users abused that particular field, and that would caused a big problem to our servers. We don't support forms that collects personal and/or private information. 

    Would you mind telling us why you need that field? Let's see if we can give you a workaround.


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    Answered on February 24, 2014 at 12:28 PM

    Hello. We need users to be able to enter a password so that we can then go and create their account on our website. The jotform serves the purpose of letting us prescreen them before we allow them access to the site, and we ask for them to make a password for us so that we can create the account.

    Is there anyway to enable this feature?

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    Answered on February 24, 2014 at 01:05 PM


    Sorry to say but there is no way to enable this feature back. Like my colleague said, users just simply use this feature for phishing activities and it violates our terms of use. What you can probably try is make a conditional logic in replacement with Password field. You can read this work around guide made by one of my colleague.

    If you need further assistance, please let us know.