What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where is password box?

    Asked by anony1 on December 12, 2013 at 08:42 AM
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    JotForm Support

    Answered by Welvin on December 12, 2013 at 12:31 PM

    Hi,

    The password field has been removed from the form builder. A lot of users abused that particular field, and that would caused a big problem to our servers. We don't support forms that collects personal and/or private information. 

    Would you mind telling us why you need that field? Let's see if we can give you a workaround.

    Thanks

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    Answered by quadbsys on February 24, 2014 at 12:28 PM

    Hello. We need users to be able to enter a password so that we can then go and create their account on our website. The jotform serves the purpose of letting us prescreen them before we allow them access to the site, and we ask for them to make a password for us so that we can create the account.

    Is there anyway to enable this feature?

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    Answered by pinoytech on February 24, 2014 at 01:05 PM

    Hi,

    Sorry to say but there is no way to enable this feature back. Like my colleague said, users just simply use this feature for phishing activities and it violates our terms of use. What you can probably try is make a conditional logic in replacement with Password field. You can read this work around guide made by one of my colleague.

    If you need further assistance, please let us know.