FREE to PREMIUM (any lost forms?)

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    Asked on December 12, 2013 at 08:59 AM

    I don't think I've passed the free quota before I upgraded.  But if I had gone over the limit, would there be a chance that I have lost some submitted forms before I upgraded?

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    Answered on December 12, 2013 at 12:24 PM

    If you go over the submission limit before you happen to upgrade then yes the limitation halts further submissions from being received until you upgrade. After that they will continue when being submitted. So that is most likely why there were some that you did not get from your form. 

    According to your Account I can see that you've recieved 6 Submissions since you upgraded. Though your forms show that you have a few aside from that so you may want to double-check them.