What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I clear cache programaticaly?

    Asked by igor_sia on December 12, 2013 at 11:02 AM

    Hello,

    I use jotform API for creating / updating jot forms. But I faced with one problem. If I clear cache in my jotform account, it works perfectly. But through a while it stops working. When I clcik create new form or edit form it happens nothing. Could you help me to handle with this problem?

    I shot the video with these issues.

    http://screencast.com/t/KpZYI9aCcldr

    http://screencast.com/t/99JeVNRol

    Thanks in advance.

    Best regards,

    Igor

    cache clear cache new form JotForm video problem
  • Profile Image
    JotForm Founder

    Answered by aytekin on December 12, 2013 at 12:16 PM

    I think we can add a call for this to our API. In fact, any change on a form should trigger it automatically. I opened a ticket about it. 

  • Profile Image

    Answered by igor_sia on December 14, 2013 at 04:35 PM

    So, is there any ways to fix this problem for now? Or shall I wait when you add a call to the API?

    Best regards,

    Igor

  • Profile Image
    JotForm Support

    Answered by EltonCris on December 14, 2013 at 08:33 PM

    Hi Igor,

    A ticket regarding this issue has been assigned to one of our developers. Unfortunately only our developers could decide and provide you any fix if there really is. Rest assured, once your request has been implemented, you will be informed here.

    Best Regards!