- igor_siaAsked on December 12, 2013 at 11:02 AM
I use jotform API for creating / updating jot forms. But I faced with one problem. If I clear cache in my jotform account, it works perfectly. But through a while it stops working. When I clcik create new form or edit form it happens nothing. Could you help me to handle with this problem?
I shot the video with these issues.
Thanks in advance.
- JotForm FounderaytekinAnswered on December 12, 2013 at 12:16 PM
I think we can add a call for this to our API. In fact, any change on a form should trigger it automatically. I opened a ticket about it.
- igor_siaAnswered on December 14, 2013 at 04:35 PM
So, is there any ways to fix this problem for now? Or shall I wait when you add a call to the API?
- JotForm SupportEltonCrisAnswered on December 14, 2013 at 08:33 PM
A ticket regarding this issue has been assigned to one of our developers. Unfortunately only our developers could decide and provide you any fix if there really is. Rest assured, once your request has been implemented, you will be informed here.