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    How to add conditional emails based on drop down

    Asked by erinbjorn on December 12, 2013 at 04:05 PM

    I am setting up a form for a bike a thon fundraiser where people can support a specific person. I have a dropdown box with names and I am trying to set up a condition using "is equal to" so when a person is sponsored they receive an email that they have been sponsored. I got one condition set up but when I tried to set it up for additional people it will only let me select the top name in the dropdown box.

    This is a re-post of a comment on Smart Forms Using Conditional Logic

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    JotForm Support

    Answered by Mike_T on December 12, 2013 at 04:15 PM

    Thank you for contacting us.

    Can you please provide us with the link to the form in question?

    We will clone the form and check it out.

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    Answered by erinbjorn on December 12, 2013 at 05:01 PM

    Erin Bjorn
    Office Manager
    Southern Alberta Bible Camp
    P: 403-792-3644 W: www.sabc.ca
    E: info@sabc.ca

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    JotForm Support

    Answered by Mike_T on December 12, 2013 at 05:18 PM

    Your first condition is correct.

    It is possible to select other names on the cloned version of your form.

    Can you please try to clear your browser cache and cookies and then check it again? You may also try to clear your form caches and/or check the service in any other browser to see if that makes any difference.

    If you need any further assistance on this, please let us know.