Form conditions don't appear to be working correctly

  • Profile Image
    Asked on December 12, 2013 at 04:35 PM

    For a new form that I created, I need to set conditions so that people who request a quote from us will be forwarded to the right sales representative based on the state they select. I set the condition so that if "State" is equal to "Alabama," it should email the form to Robb Anderson. However, there's a "Please Select" field that has nothing to select in it. I can't move on without selecting something in that field, but I also can't select anything. I had a similar problem trying to set up the MailChimp API as well.

  • Profile Image
    Answered on December 12, 2013 at 05:32 PM


    Sorry about that. 

    In order to resolve this: 

    Have you set up email notifications yet? This field is dependent on that, the option will show up once this has been set up. 

    Please let us know by responding to this thread. 

  • Profile Image
    Answered on December 13, 2013 at 10:53 AM

    Thanks! That fixed it.