What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changing email address entries are being sent to

    Asked by denisebirdtfa on December 13, 2013 at 12:14 PM

    Hello, I had changed the main email on the account so that any entries would be sent to institutestaff@teachforamerica.org but I'm still getting the entries sent to denise.bird@teachforamerica.org (the original email I signed up for the account with) - is there a way to make sure the new email address receives entries instead?



  • Profile Image
    JotForm Support

    Answered by Welvin on December 13, 2013 at 02:35 PM


    Changing your account email address wouldn't automatically change your form recipient email settings. You will have to manually go through each form to change it. Follow this guide: Finding out E-Mail Address Used for Submission Notifications.