My account suspended for phishing

  • Profile Image
    serubi
    Asked on December 14, 2013 at 06:14 PM

    When I try to login it gives me this message: 

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake pleasecontact us to resolve this issue.

     

    I have no clue why I you would suspend me for phishing. I have not done such thing. My username is serubi

  • Profile Image
    EltonCris
    Answered on December 14, 2013 at 09:31 PM

    Hi there,

    Your account should now be fine. You can now login.

    I have re-activated your account after finding no forms that has violated Jotform's terms of use. This was probably due to the minecraft and forum username you are asking with your forms that's why it triggers our phishing filter. Anyway, I have now white listed these forms to avoid this form occuring again.

    Our apologies for any inconveniences caused.

    Regards!