What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancellation notice

    Asked by suew on December 15, 2013 at 11:52 AM

    Spirit of the Hills received a cancellation of our subscription of our Jotform.  Please confirm if you actually sent this email or is it spam.


    We do not wish to cancel our subscription, in fact we would like a one year subscription inlieu of a month to month.



  • Profile Image
    JotForm Support

    Answered by jonathan on December 15, 2013 at 02:37 PM


    Your previous monthly Premium subscription was NOT renewed and had already expired.

    I confirm that the notification e-mail came from us.

    To renew your subscription, I suggest you take advantage of the New Year's Sale promo for the 1 year plan.

    Use this link to renew http://www.jotform.com/newyear2014?username=suew


    Inform us if you need further assistance.