What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    acces speed

    Asked by koenprikken on December 16, 2013 at 09:08 AM


    A customer of mine is using jotform. 

    Located in Hasselt,Belgium.

    They tell me that the acces speed for the jotforms is very slow and sometimes the form doesn't connect at all.

    Is this a know issue?

    This is the form that's been used.

    Kind regards.

    Koen Prikken

    +32 475 94 99 29

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 16, 2013 at 11:40 AM

    Yes, there was a temporary issue in our servers. But it's been fixed now. Sorry for any inconveniences this might have caused