What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Database lost

    Asked by cgc2014 on December 16, 2013 at 08:14 PM


    Unfortunatle My Database lost.

    Please help me to recover my database




  • Profile Image
    JotForm Support

    Answered by EltonCris on December 17, 2013 at 03:02 AM

    Hi there,

    You've passed your accounts limits that's why your forms was disabled due to over quota. Keep in mind that submissions limit for a free user is 100 submissions per month. That's seen on the pricing page.

    You have to consider upgrading to one of our paid plan in order to re-enable your forms back, otherwise, if you don't like to upgrade you have to wait until your submissions counter resets to zero which will happen every first day of the following month.