- yousra_saberAsked on December 17, 2013 at 09:31 AM
I already creat a form and upload it on facebook then when I creat a second form the first one cannot be display and when I tried to upload it again , it appears that I upload it before but I cannot found it ?
- jedcadornaAnswered on December 17, 2013 at 12:47 PM
You have to check if you have an existing form in your welcome page tab. Whe you click on you welcome page tab you would normally see that form that you have embedded if no forms shows this means that you haven't embedded your form yet. Make sure to use https instead of http when getting your embed code as facebook forces the form to be displayed in SSL. Please see this guide about SSL https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions
Please try "Preview tab" or "View tab in facebook" to see if the 1st form was already embedded
Reference guide: https://www.jotform.com/help/22-Adding-Form-to-Facebook
If this does not work let us know so we can further investigate on the issue.