forms going to junk folder

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    Brad Martin
    Asked on December 17, 2013 at 10:16 AM

    You have a great product , but just recently experienced all of our RFQ forms going to junk folder.  No doubt Jot form is flagged due to spam.     Any suggestions?    Are these the whitelist senders?     web page with one of the forms shown below.   If we cannot find a solution, we will have to revert to another form option.    We love your product and prefer staying with your service.  

     

    ying.interlogy.com

    yang.interlogy.com

     monk.interlogy.com

     

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    Jeanette
    Answered on December 17, 2013 at 12:49 PM
    If you are using "noreply@jotform.com,  you may white-list our domain, as we use Amazon SES method for "noreply@jotform.com" sender.

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com
    Otherwise, I would recommend you to whitelist our IP's
    Please check this Guide for further details
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    aeroproducts
    Answered on December 17, 2013 at 12:58 PM
    Trying both methods. Found guide prior to your reply.
    Brad M. Martin, Director of Marketing
    Aero Products Component Services Inc.
    551 N. 40th Street, Show Low AZ 85901
    Ph: 928.537.1000 * Cell: 480.510.4753
    bmartin@aeroproducts.com
    www.aeroproducts.com

    Approved Bell Customer Service Facility
    ...
  • Profile Image
    EltonCris
    Answered on December 17, 2013 at 03:49 PM

    @aeroproducts

    Great! That might be of help.

    Inform us should you have further questions about this matter.

    Regards!