What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload space doesn't restore

    Asked by namhuan on December 17, 2013 at 11:27 AM


    I have deleted submissions, even purged them in Trash but the used amount of upload space hasn't changed.

    What should I do now to restore upload space?


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    JotForm Support Manager

    Answered by Jeanette on December 17, 2013 at 01:26 PM

    So far I can see 17 submissions and 69.89 MB of upload space usage.  Can you please confirm to me if this should be the actual count?