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  • Profile Image

    Conditions seem to be overruling each other.

    Asked by tishmanj2 on December 17, 2013 at 03:10 PM

    Is there a way to make a field "show" based on multiple conditions or does the first condition take precedence and overrule others? For example: I have a field named "Size" that I want to show when one of several options are chosen in a drop down menu.  It works for the first choice in the list, but not for subsequent choices. Does that make sense? 

    Let me know if I need to clarify or provide more info.

    Thanks!

    -Aaron

    size multiple conditions choices thanks
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    JotForm Support

    Answered by EltonCris on December 17, 2013 at 05:18 PM

    Hi Aaron,

    Yes, that's how condition works. Each condition comes with priority. Conditions on top have higher priority than conditions under it that's why you say it only works on the first choice but not its subsequent choices.

    The best way to resolved that is to combine conditions by creating multiple rules.

    Example:

    If field1 is filled

    If field2 is equal to something

    If field3 is less than 4

      Show "Size" field.

    As you can see, there are 3 rules for this single condition. If any of these rules are met, it will show the size field. Check this visual guide:

    Hope this helps. Thanks!