What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Away notifications

    Asked by RedX2010 on June 17, 2011 at 09:23 AM

    We have several people that the forms go to once submitted, however when someone has an away email set up when the form is submitted they will recieve an out of office email from that email address.  Is there anyway to prevent that from happening?

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    JotForm Support

    Answered by liyam on June 17, 2011 at 10:25 AM

    Hello RedX2010,

    Thank you for posting your concern.

    What I can suggest to you is instead of using the form user's email address as sender, you can use a default email such as noreply@jotform.com or any of your email addresses.  And just fill in the email address of the form user somewhere else.

    An auto-reply email cannot be prevented when something like this as this depends on the settings from the email service provider and settings for this is beyond the control of Jotform.

    If you need further clarification regarding this, or if you have other questions or concerns, please let us know.  We'd be happy to assist.