What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm getting an error when trying to download jpegs that were submitted on my form

    Asked by orscheln on June 17, 2011 at 09:58 AM

    We are using this form as an online entry for our photo contest. Occasionally, when I click on a jpeg that has been sent in through the form, I get an error. I've attached a screenshot of the error. Just trying to figure out why this error is occuring.

    Page URL:
    http://info.orschelnfarmhome.com/enter-the-wildlife-photo-contest-here

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on June 17, 2011 at 10:39 AM

    Hello orscheln,

    We apologize for your inconvenience.

    I have submitted a ticket to the development team to have them take a look at this matter.

    You will receive a reply from them once they will need more details from you or if they're able to fix the issue.

    Thank you for your patience.

    -Liyam