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Signature appears as a broken image icon in submissions - using creative ziio tabletAsked by ahsclient on December 17, 2013 at 11:41 PM
i am facing issues regarding the e-sign. my clients use a ziio tablet which has android version 2.2 installed. we are using the android browser as firefox has a lot of issues on this.
after the client signs and submits, i get the submission alert and pdf where the sign appears as a broken image icon.
when i fill in through browser on pc desktop it is fine.
Submissions icon Android pc fill
However, may I suggest you to try this alternative signature tool, I'm not quite sure if this would help, but it's worth a try. http://widgets.jotform.com/widget/smooth_signature
Feel free to let us know if you have further questions or concerns about this.