Response to Previous Ticket

  • Profile Image
    Nicolas Leas
    Asked on December 18, 2013 at 09:39 AM

    Hello,

    I tried to respond to the reply your team sent about my orginial ticket but your system sits at Please Wait. The ticket in question - http://www.jotform.com/answers/305753-Login-Information?k=f4e45e7372c7e96101c9412fa173c62e

    The response

    Did realize it was against JotForm policy to collect those items, so my apologizes for that. As far as the reasoning behind it. We are trying to automate our client information process using Jotforms to connect to InfusionSoft and Zendesk, this form would only be utilized AFTER the client has already paid us and is ready to start with our services. In no way is this to be made public or be visible any other way than via a link provided by email.

     

    If we just removed the fields in question, would that allow my account to be re-established?

     

    Thanks

    Nick

  • Profile Image
    Jeanette
    Answered on December 18, 2013 at 12:06 PM

    Ok, I've reactivated your username, but I've also deleted the guilty form

    Kind regards