What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    asking about SSL form

    Asked by roymaroe on December 18, 2013 at 10:25 AM

    hi, wanna asking about SSL form!! if i make 1 SSL form and submitted by 100 persons in a month how much SSL form i will use as i see when in profile the SSL form only uses at least 10 form only.....is that for each submisions or i can make 10 SSL form?? can i erase the previous deleted SSL form to maintain my free 10 SSL forms....i want to know is there any chance all my limitance in free plan can be refresh somehow like if i got 100 submission how can i erase it all and if i do can erase them is it possible my free 100 subs would be zero again?? please answer me with sincere because i needed Jotform (Jotform is the most valuable form builder i know and most of feat is great) also needed most for my work. Thank you 

    Form Builder JotForm refresh builder
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    Answered by EliezerN on December 18, 2013 at 01:54 PM

    Thanks for prefer us and for trusting in us.

    First, let me clarify something. The 10 SSL limit per month that you see in the Free plan limitations is about the Submissions, not about forms. You can create unlimited forms and even SSL (secure) forms, but you can only receive 10 SSL submissions coming from a SSL (secure) form. I hope that helps to understand a bit better.

    Now, if you reach/exceed the 10 SSL limit or any other limit (100 Submissions, 10payments) during the month, you will need to wait until the first day of the next month to get your submission counter reset to zero, unless you upgrade your account by getting a subscription with one our pain plans.

    I hope this helps you.

    Please inform us if you need further assistance with this concern.

    Thanks