What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change the notification layout of my email alerts?

    Asked by MetroHealth on December 18, 2013 at 10:09 PM

    My emails were being sent in a nice format, but I added a question and the email now is just text.  How do I return to a table/notepad format?

     

    Thanks!

    Screenshot
    email layout email alerts Emails table format
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    JotForm Support

    Answered by NeilVicente on December 19, 2013 at 04:45 AM

    Have you tried deleting and recreating the notification template? If not, please do and let us know the results.

    We'll await your response so we can further assist you if needed.

    Thanks!

  • Profile Image

    Answered by MetroHealth on December 20, 2013 at 10:10 AM
    Thank you. That solved our issue!
    ...
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    JotForm Support

    Answered by ardy0689 on December 20, 2013 at 10:43 AM

    On behalf of my colleague, you are welcome. Please do not hesitate to contact us again if you need help. You may create a new thread using this link. Thank you