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  • Profile Image

    PDF files not loading

    Asked by woodlandsrugby on December 19, 2013 at 09:34 AM

    Hello again, I am having trouble with the PDF I placed in the form using some widget. The PDF aren't loading completely. at least on my end. I did get one form to load. but the others have the "loading " bar stuck at about 80%. I am getting registrations, but don't know if users are seeing the same thing. As always, many thanks for your help.

    Page URL:
    http://form.jotformpro.com/form/33164338456962

    thanks hello one form same
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    Answered by EliezerN on December 19, 2013 at 11:05 AM

    I am able to see the whole PDF file you have added to your form: 

    Did you already try a different machine? or a different Internet connection? It could be that the Internet connection is a bit slow and that's why the document does not load completely. Using adifferent browser may help to get a different result also.

    Please let us know if the issue still persists.

    Thanks