What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the default e-mailadress?

    Asked by maxverhoef on December 19, 2013 at 10:56 AM

    I would like to send notifications to an e-mailadress other than my own (default) e-mailadress.

    Looking forward to your anwser!



  • Profile Image

    Answered by maxverhoef on December 19, 2013 at 10:59 AM

    I already know how, but I would like to keep my logg in

  • Profile Image

    Answered by EliezerN on December 19, 2013 at 12:23 PM

    You can use an email address other than the one associated to your account. All you need to do is to change the Recipient Email in the email settings of your form notifications. Please follow these steps: 

    1. Log into your JotForm account and go to My Forms section.
    2. Select the form and click on "Edit Form"

    3. Click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    4. Select and Click your "Notification"

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)
    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    7. Click "Finish" and Save your form.
    You can find these same steps in this guide: Finding out E-mail Address used for submission notifications
    Please inform us if you need further assistance.


  • Profile Image

    Answered by maxverhoef on December 19, 2013 at 01:49 PM

    Very clear, thanks alot! Initially it did not work but now it does. Merci!