What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ive upgraded but my submission limit has not increased

    Asked by yannbuydens on December 19, 2013 at 12:07 PM

    its still stuck at 100.

    Can you fix this?

    thanks

    submission limit upgraded thanks
  • Profile Image
    JotForm Support

    Answered by Welvin on December 19, 2013 at 03:26 PM

    Hi,

    Our apologies! I've fixed it for you. Your account should now subscribed to our Premium Yearly Plan. Please kindly check.

    Thanks

  • Profile Image

    Answered by yannbuydens on December 20, 2013 at 08:23 AM
    No its not working!!!
    still 100 submission limit.
    Im getting to the limit and im getting stressed.
    Fix this basic bug.
    ...
  • Profile Image
    JotForm Support

    Answered by ardy0689 on December 20, 2013 at 09:48 AM

    Hello yannbuydens, I have looked into your account in our system and I can see you are already on Premium which my colleague has fixed.

     

    Please try to clear your browser's caches and login again to your account. You should see your Premium status.