What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive submisison time stamp Issue

    Asked by ceu.csupomona on December 19, 2013 at 12:35 PM

    I am opening a new thread as requested by JotForm Support. 

     

    I have an issue with the google drive time stamps. It looks like the folder creation is 5 hours off. Inside the submission for has the correct time stamp but it is when the folder name is generated then it has the incorrect time stamp.

    Screenshot
    time stamp JotForm name JotForm Support
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    Answered by ceu.csupomona on December 19, 2013 at 12:49 PM

    Sorry I couldnt upload 2 files but here is another screen shot from within the jotform pdf file. 

    https://drive.google.com/file/d/0BxCjAfBLXPmNeUhIc0FSRWlNcVk/edit?usp=sharing

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    Answered by EliezerN on December 19, 2013 at 03:48 PM

    Thanks for the screenshots. You can learn how to share screenshots in our forum easily with this guide: How to upload and add screenshots to support forum?

     

    Now, I was able to reproduce the issue. It provides a wrong time for the submission folder. So, I have forwarded this bug to our next level support so that they can find a prompt solution to this issue. We will inform you via this thread once this issue is resolved.

    Thanks

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    JotForm Support

    Answered by alp_deniz on December 28, 2013 at 04:00 AM

    This issue has just been fixed. Please let us know if it persists.

    Kind regards

    Alp