- camplongchallenge2Asked on December 19, 2013 at 01:15 PM
Yesterday I created a form and it wouldn't let me access it later saying the form was too big. I thought I would just remake it and try to simplify, but then it wouldn't let me open my other form that had previously been working or create a new form. I keep getting the same message that the form is too big and won't load even after I deleted the large form, waited a day, and created a new account.
I hope you can help me get this working, your service is really helpful!
Thanks and happy holidays!
- JotForm Support ManagerJeanetteAnswered on December 19, 2013 at 03:02 PM
We appreciate your words towards us
The issue has been escalated and it will be taken care ASAP
- Chief Technology OfficereeeAnswered on December 19, 2013 at 03:06 PM
Do you have a chance to send us the screenshot of the error ?
- JotForm FounderaytekinAnswered on December 19, 2013 at 03:26 PMI see that you are using internet explorer. Can you try using another browser such as Google Chrome and report us if the problem is resolved or not?