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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Logo is not showing up when email is sent out.

    Asked by johnbluhm on December 19, 2013 at 03:10 PM

    When I am finished filling out my form and an email is sent out, the logo image that is on the top of the form does not get sent out in the email. Is there anyway for this to happen?

    Page URL:
    http://form.jotform.us/form/33293800773153

    email and
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    Answered by jedcadorna on December 19, 2013 at 05:07 PM

    @johnbluhm,

    Thank you for contacting us. I don't think that notification will automatically add images when sending out an email I think you have to manually add it. To include image in your email notification you have to edit and add it in your notification. Please see the steps below:

    1. Unlock the table first:

    2. Insert Image URL (change it dimension according to your preferred size)

    3. You should now see your image in your notification settings.

     

    Sample result after receiving a submission will be like this:

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    Answered by johnbluhm on December 20, 2013 at 07:43 AM

    Thank you so much for your help! You have a wonderful day and a happy holidays!

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    Answered by jedcadorna on December 20, 2013 at 08:13 AM

    You are welcome @johnbluhm, If you have questions or concern you can create a new thread http://www.jotform.com/contact